Legal

Privacy policy

How we process personal data under GDPR and applicable law.

1. Data controller

ROLUCH CONSULTORIA Y REPRESENTACIONES, S.L. (“ROLUCH”), NIF B25821018. Address: Avinguda Pau Casals, 54, 25243, El Palau d'Anglesola (Lleida), Spain (not a public service office). Contact (also for rights/DPO matters): contact@roluch.com.

2. Data and purposes

  • Queries/forms (Typeform): identification and contact data to handle your request.
  • Web analytics (Google Analytics via GTM): browsing data for statistics and site improvement, only after cookie consent.

3. Legal basis

  • Contact/queries: consent (Art. 6.1.a GDPR) or legitimate interest (Art. 6.1.f) in responding.
  • Analytics: cookie consent (Art. 6.1.a).

4. Recipients / processors

Processors under GDPR with appropriate agreements:

  • Google Ireland Limited / Google LLC: web analytics (GA/Tag Manager).
  • Typeform S.L.: form handling. May use sub-processors and international transfers with contractual safeguards.

5. International transfers

Google and Typeform services may involve transfers outside the EEA. Standard Contractual Clauses and additional measures apply per each provider’s documentation.

6. Retention

Queries: for the time needed to manage them and, if applicable, to address liabilities (e.g., 12–24 months). Analytics: per GA settings, after obtaining your cookie consent.

7. Rights

You may exercise access, rectification, erasure, objection, restriction, portability, and withdraw consent via contact@roluch.com. You can also lodge a complaint with the supervisory authority (in Spain, AEPD).

8. Security

We apply technical and organizational measures proportionate to the risk to protect data against unauthorized access, loss, or alteration.